Return and Refund Policy

Return and Refund Policy

At PortableSmartFans.com, we stand behind the quality of our portable smart fans and want our customers to be completely satisfied with their purchases. That's why we offer a hassle-free return and full refund policy.

Return Policy

You may return any unused and undamaged product purchased from our store within 30 days of delivery for a full refund. The item must be in its original packaging and condition, with all accessories and manuals included.

To initiate a return, please contact our customer support team at support@portablesmartfans.com to obtain a return authorization number. Once you have the return authorization, you can ship the item back to us at the address will notify you via email. We recommend using a trackable shipping method for your return.

Refund Policy

Upon receiving your returned item and verifying its condition, we will issue a full refund to the original payment method used for the purchase. Refunds will be processed within 2-4 business days.

Exceptions

Some items may not be eligible for return or refund, such as:

• Custom or personalized orders
• Items that have been used, damaged, or altered
• Items missing original packaging or accessories

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer support team at support@portablesmartfans.com. We're here to ensure you have a positive shopping experience with PortableSmartFans.com